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Amy StuhrPHONE #: (800) 375-8096, ext 0190
FAX #: (913) 383-5610 MOBILE #: (913) 636-0863 NMLS#: 420766 |
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Amy Stuhr has earned her customers by offering unparalleled customer service. Her vast experience helps each customer obtain the right mortgage to fit their individual needs. Clear communication and reliable loan execution are just two of the reasons why Amy's customers return year after year.
Amy is known for "de-mystifying" the mortgage process for first-time home buyers who are often bewildered by "mortgage speak." She takes the time to go over the process in detail to answer any and all questions the borrower may have. Every step of the loan process is clearly communicated with each borrower, which eliminates unpleasant surprises at closing.
Amy is also very experienced handling military transfers and VA mortgages. Military references are available upon request.
"The process with NBKC was easily the best experience I've had with a bank the first time we refinanced. Coming back again for a 2nd refi - I wondered if the same bar could be met. Amy is amazing and did a fantastic job constantly communicating with updates. Fantastic Customer Service throughout and I am definitely recommending NBKC to my friends and will definitely be back again."
- T. Griffieth
"Amy is great. She should be in charge of a team of loan officers!"
- J. Parvin
"Amy was great. I came to the NBKC because I was not pleased with another company I had been working with so when I began to work with Amy, I was apprehensive. However, Amy was always honest and straight forward and I quickly learned to trust her. She made it a great expereince. With that in mind however, I would not have been doing business with the NBKC if your rates were not very competitive (which they were). I even recommended Amy to my neighbor who is planning to refi."
- K. Lampela
"Amy has the best customer service skills of any loan officer I've ever worked with. She jumped to answer my questions no matter how busy the day. One of the most important things about the experience is that she followed up on every word she spoke. Whether that was to return a phone call, to complete an action, or to send a document by a certain time, nothing was left unattended or retracted. This quickly developed my trust for her actions and her word—this is an indispensable skill in business. She will get my referral and my future home loans"
- R. Lucero
"I would just like to say that Amy Stuhr was absolutely fantastic! She was very informative, accomodating, and customer service oriented. I will surely refer all of my friends to her! Thanks! P.S. She deserves a raise! lol"
- M. Cabeen
"Amy is fabulous. She was with us every step of the way. Thank you."
- A. Borushik
"Amy is a fantastic asset to your company and we have loved working with her on both occasions. If we end up being able to refinance (or buy another home...which I hope we don't do!!!) our current home we will definitely contact Amy! THANK YOU."
- A. Marek
"Ms. Stuhr was very friendly and extremely professional. Amy addressed my questions in a timely manner. I enjoyed working with Ms. Stuhr very much!!"
- W. Long
"I was very impressed with Amy. She delivered a superb service. She made herself available to me and explained everything in detail. She made the process completely stress free. This was probably one of the best customer experiences I have ever had. Well done Amy!!!"
- P. Melicharova
"Overall.....excellent service !! Thank you Amy !"
- J. Knight
"We just paid our first payment and ended up knocking down our mortgage to 17 years by making the same payments as we were before.
I'll keep spreading the word, this was an awesome experience and if we ever move I have your number on speed dial.
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I'll keep spreading the word, this was an awesome experience and if we ever move I have your number on speed dial.
"
- J. Wilson
"Amy was phenomenal to work with! Very timely communication and she helped walk me through every step of the process. My realtor and title agency also had nothing but wonderful things to say about dealing with Amy and her attention to detail. I would recommend Amy to anyone in a heartbeat. She was GREAT!"
- W. ONeill
"Of all the loan officers we had worked with on this current loan (when we were loan shopping) and on previous loans/refinances, Amy beats them by a mile! She was knowledgeable, responsive, and kept me informed every step of the way. I can't begin to express how happy we were to work with her on our loan. The entire mortgage process can be painful, but Amy made it seem painless. I have been telling everyone I know that when they are ready to look for a mortgage, they need to give Amy a call."
- M. Lagerquist
"Amy is unbelievable. She always had the correct answer to any and every one of my questions. She truly does set the standard for all other loan officers and is the one other’s should emulate. I truly believe she went above and beyond in my loan process and she made it seem effortless. I almost wish the process wasn’t over because i truly am going to miss her work ethic, attention to detail, and genuine concern for me. She really made me feel secure throughout the whole process and I can honestly say that she treated me as she would treat herself. She brought in a level of comfort and “personalism” that i would never had expected, and know I would never get from any other loan officer. Amy truly is above the industry standard!"
- A. Nicodemus
"I want to express my gratitude for all the hard work that you provided to make this happen. Your hard work and professionalism commitment to your clients does not go unappreciated or unnoticed. Your fine work, knowledge and commitment reflects an exceptional customer service which exceeds anyone. You are a great asset to your cooperation."
- M. Basedow
"Amy went above and beyond what I was expecting. She answered every concern that I had and took the time to explain different loan options to find the right loan for us. The start of are loan inquiry fell on a holiday; she talked and answered are questions on her day off from her home. I will recommend her to everyone I come in contact with who are looking for financing. She has impressed everyone who has been involved with the loan process from us (the customer) to the title company at closing. She has made a stressful event stress free."
- K. Kap
"As a first time home buyer, I was overwhelmed by the mortgage process. Even more so by the fact that many mortgages are now transacted over the internet and phone. I initially found this to be quite unnerving. How could I trust working with someone I would not be meeting and could not visit? My experience with Amy Stuhr and the rest of the team at the National Bank of Kansas City was fantastic. Amy put me at ease and answered all of my questions. Not only that, she really does get back to you immediately. She really does do what she says she is going to do! I could not have asked for better and I would be happy to talk with anyone about my experience - after I have moved into my new home! Many thanks, again, Amy and the rest of your team. Fantastic job."
- C. Fall
"Thank you as well for all your help. I appreciate all the time you spent with speaking and explaining things to me. Have a great day and I will keep you in mind for any future financing needs that we may have."
- Cheryl J.
"Amy was wonderful! We had a very fast closing, and during that short time, she was great at staying on top of everything and working with us through the entire process. When issues came up, she stayed in close contact with us and helped to get them resolved quickly. Amy was instrumental in getting all the loan paperwork done and submitted on time and in helping relieve a lot of the stress we felt! It was nice to feel confident in our loan company, especially since we've had bad experiences with others in the past. We'd certainly recommend Amy to anyone seeking out a mortgage loan!"
- K. Silver
"Thank you Amy for all that you did for me. I can't tell you how much easier it was knowing I had someone knowledgeable as you helping me with getting the house. I have already bragged about you to several other people and given them your name and number. I also know that Lisa has done the same. You are so wonderful."
- Mary G.
"From the moment one of Ms. Stuhr's previous customers referred me to your bank's refinance services, I was totally impressed. No wonder he recommended me to your institution for my current financial needs. Amy's dedication and professionalism were obvious from her prompt reply to my online application to her complete support throughout the entire re-finance process."
- V. Morales
"Amy has done a stellar job for me. She has gone above and beyond what I expected, including working late hours and being available by cell phone when she was on vacation. I have already referred her to family and friends and will continue to do so without hesitation."
- Stephanie H.
